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faq
faq
question
Do you provide support with a license?
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answer
cPanelDirect offers support with each license. Please see our cPanel Wiki for solutions to common cpanel problems as well.
question
Are there any countries prohibited from purchasing a license?
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answer
cPanelDirect does not sell licenses to a machine owned, operated, or located in a country and/or person that US export regulations prohibit. Any license from one of these countries will not be activated.
question
What forms of payment does cPanel Direct accept?
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answer
cPanelDirect uses PayPal and Credit Cards.
question
Is there an API?
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answer
cPanelDirect offers a SOAP based API. Additional information is at http://wiki.cpaneldirect.net/wiki/index.php/API.
question
When are renewal payments due?
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answer
A renewal invoice is due with in 8 days of being issued. An email will be sent on the day the invoice is created. If the invoice remains unpaid another reminder 24 hours before suspension and then again at suspension will be sent. If a license is suspended, paying the open invoice will automatically reactivate the license.